Shipping policy
At our store, we aim to make sure your order reaches you safely and on time.
Processing Time
Orders are usually processed within 1–3 business days after payment is confirmed. Orders are not processed on weekends or public holidays.
Shipping Time
Estimated delivery times may vary depending on your location:
- Local/ domestic orders: 3–7 business days
- International orders: 7–15 business days
Please note that delivery times are estimates and may vary due to customs, weather, carrier delays, holidays, or other circumstances beyond our control.
Shipping Charges
Shipping charges are calculated and displayed at checkout based on your delivery location and order.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Incorrect Shipping Information
Please make sure your shipping address and contact details are correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
If you notice an error in your shipping information, contact us as soon as possible after placing your order. We will try to update it before the order is shipped.
Delayed or Lost Orders
If your order is significantly delayed or appears to be lost in transit, please contact us with your order number. We will work with the shipping carrier to investigate the issue.
Customs & Import Duties
For international orders, customs duties, taxes, or other import charges may apply depending on the destination country. Any such charges are the responsibility of the customer unless otherwise stated at checkout.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team through the contact information provided on our website